Terms

• The editor is free, needs no account, and stays that way. Paying never changes what you can open, edit, convert or export as a file. What a paid plan adds is described where it is offered, not here.
• Your presets are yours. Saving one here gives me no ownership of it and no right to show it to anyone.
• If a subscription ends, nothing is deleted. Presets beyond the free limit are locked rather than removed — everything already there stays readable and downloadable.
• Publishing to the Community Library is the one thing that makes a preset public, and it is always a deliberate act, one preset at a time.

Opening, editing, converting and exporting presets needs no account and no payment. That is the whole editor, it runs in your browser, and I intend to keep it that way.

You need to be old enough to enter a contract where you live to have an account or a subscription. There is nothing to agree to if you only use the editor.

You keep every right you have in the presets you make and the files you upload. Storing one in your library gives me permission to hold it, serve it back to you and show it to you — and nothing else. I do not claim ownership, I do not license it to anyone, and I do not use what you save to build anything shown to other people.

You are responsible for having the right to upload what you upload. Don’t put someone else’s paid preset pack into the Community Library.

A share link is a private act: it makes one preset readable by whoever holds the link, it is frozen to the save it was made from, its page is kept out of search engines, and you can revoke it whenever you like.

Publishing to the Community Library is a public one, and by publishing you give everyone permission to view, open and download that preset, and give me permission to display and distribute it for as long as it is published. Three consequences are worth stating plainly:

• It is meant to be found — a published preset gets a page search engines are invited to index, and appears in a directory anyone can browse without an account.
• It shows your current save — unlike a share link, a published preset follows the preset as you edit it.
• A download is a copy — unpublishing removes the page and the listing, and so does deleting your account — but neither reaches a copy somebody has already downloaded.

I can take a published preset down without warning if it isn’t yours to publish, or if it is used to attack the service. That removes it from the Community Library; it does not touch your own copy.

What each plan includes is described where plans are offered, not in these terms. Whatever a plan includes, two things hold for every account: the editor itself — opening, editing, converting and exporting preset files — is free, and everything you store stays readable and downloadable for as long as the account exists. Helrig Connect (previously called Helrig Desktop) and Helrig Pro are sold through Paddle.com, which acts as the reseller and merchant of record. When you buy either, you buy it from Paddle: Paddle takes the payment, charges any VAT or sales tax that applies, sends the receipt and handles billing questions, and Paddle’s buyer terms cover the purchase itself. Card details never reach Helrig’s servers.

In the Helrig app for iPhone and iPad, Helrig Connect and Helrig Pro are also sold through the App Store. A purchase made there is made with Apple: Apple takes the payment, charges any tax that applies, and Apple’s Media Services terms cover it. A Helrig Pro subscription bought there renews automatically every year unless you cancel it at least 24 hours before the current year ends; you manage and cancel it in your Apple Account’s subscription settings on your device. Refunds for App Store purchases are requested from Apple. Either way, what you bought is tied to your Helrig account and works in every Helrig app you sign in to.

Every Helrig app is free to use, and connecting to your pedal over USB (reading presets from it, live editing, sending presets to it, the IR manager) needs Helrig Connect or Helrig Pro. Helrig Connect is a one-time purchase and yours to keep. It works in every Helrig app you sign in to, including Helrig for Android and Helrig for iPhone and iPad. Your license includes all updates to this version of Helrig (every 1.x release), and support for new Line 6 firmware for the life of the product. A future major version may be offered as a separate upgrade, at a reduced price for existing owners. A yearly Helrig Pro subscription includes Helrig Connect; if you cancel, you keep the version of Helrig you had. If you bought Helrig Connect, its price comes off your first year of Helrig Pro, once per account.

An account that has neither Helrig Connect nor Helrig Pro gets one 7-day trial of connecting to a pedal over USB. It starts when you start it, signed in, with a pedal connected, and the account’s other pedals join it until the same end date. A pedal that has had a trial before, on this or another account, keeps that trial and does not get a new one, and a pedal that does not report its serial number cannot have one. When the trial ends, editing stays free and connecting needs Helrig Connect or Helrig Pro.

You can cancel at any time and keep Helrig Pro until the period you have paid for runs out. If a payment fails, you stay on Pro while it is retried — a payment problem is not a downgrade.

When a subscription ends, nothing is deleted. Your plan returns to free, and if you are holding more presets than the free plan keeps editable, the most recently edited ones stay editable and the rest are locked (presets you have published are never locked this way). You can change which ones at any time. A locked preset stays listed, readable and downloadable; it just can’t be changed from your library until you choose it. Everything already in your library stays there, for as long as the account exists. I think deleting people’s work to collect a renewal is indefensible, so the code has never had a path that does it.

If a purchase from Paddle isn’t what you expected, you can have your money back within 14 days of any charge. See Refunds.

Founding members keep the founding price they signed up at for as long as their membership continues, including through renewals. If I move a founding subscription from one payment provider to another, the founding price moves with it, and the move doesn’t count as cancelling. Cancelling ends it; starting again later is at whatever terms are current then.

Deleting a preset puts it in the trash, where you can restore it for 30 days. After that a scheduled job removes the rows and the stored file permanently, and I cannot get it back for you.

Deleting your account removes your presets, their versions and their stored files straight away — no 30-day window — and takes any presets you had published down with them.

Helrig is a one-person project. I run it carefully and I use it myself, but it is provided as it is: I can’t promise it will be available without interruption, free of bugs, or that it will read every file correctly.

Keep your own backups. The cloud librarian is somewhere to put presets, not the only place they should exist. And before writing presets to a device, back the device up first — loading a preset overwrites whatever is in the target slot, and that is not something Helrig can undo.

To the extent the law where you live allows it, I am not liable for indirect or consequential loss, or for lost presets, lost recordings or a missed gig. Nothing here limits liability for death, personal injury, fraud, or anything else that cannot be limited by law.

Don’t attack the service, work around its limits, scrape it in a way that degrades it for other people, or use it to distribute malware or material you have no right to distribute. I can suspend or close an account that does — and if it is a mistake or a misunderstanding, email me and we will sort it out.

Helrig changes often; features arrive, and occasionally one is withdrawn. If a change materially affects people with accounts, they will be told directly rather than left to notice.

When these terms change, the date at the top changes with them, and the history of this page lives in the repository.

Helrig is run from Germany, and German law governs these terms.

That does not narrow what you are owed. If you are a consumer, the mandatory consumer protections of the country you live in apply whatever this page says, and where they give you something these terms do not, they win.

Helrig is unofficial and independent. It is not built by, affiliated with, or endorsed by Line 6 or Yamaha. “Line 6”, “Helix” and “HX” are trademarks of their respective owners.

Questions, or anything on this page that reads as wrong: hello@helrig.com.